Shipping policy


🌍 We Ship Worldwide

UntoldBrands.shop proudly ships internationally. We partner with trusted logistics providers to ensure secure and timely delivery to your doorstep—wherever you are.

💸 Shipping Costs

Region Standard Shipping Cost
European Union €4.95 (Free over €150)
United Kingdom €5.95
International €12.95

FREE worldwide shipping on all orders over €150
(Automatically applied at checkout)

⏳ Estimated Delivery Time by Region

All orders are processed within 2–5 business days. Delivery timeframes begin once your order has shipped.

Region Estimated Delivery Time
European Union 7–15 business days
United Kingdom 7–15 business days
USA & Canada 7–18 business days
Australia & New Zealand 7–20 business days
Asia (excluding production country) 7–15 business days
Middle East 7–20 business days
Africa 7–25 business days
South America 7–28 business days

Note: Actual delivery times may vary depending on customs, local courier delays, holidays, or unforeseen events.

🛠 Handmade & Made-to-Order Items

Some products in our collection are handmade or custom-made to order. These may require an extra 3–7 business days to prepare before they are shipped. We appreciate your patience while we create these one-of-a-kind pieces.

⚠️ Customs & Import Duties

Depending on your country’s regulations, you may be required to pay customs duties or import taxes upon delivery. These fees are not included in our prices and are the customer’s responsibility.

UntoldBrands.shop is not liable for customs charges or delivery delays due to customs processing.

📦 Tracking & Delivery

  • Tracking numbers are provided via email once your order has shipped.

  • If your order includes multiple items, they may ship separately for faster delivery.

  • If you haven’t received your package within the estimated delivery window, please contact us.

📩 Need Help?

Our customer support team is happy to assist with any shipping or order-related questions.
📧 info@untoldbrands.shop